I used the InShot video editing app with the one-week free trial, and once the trial ended, the app attempted to withdraw ₺500 from my account without my permission. Fortunately, the transaction could not be completed because I did not have that amount in my balance. At no point was I clearly informed that I would be charged this amount after the trial, and I do not recall ever agreeing to such a costly subscription.
I searched for a way to contact InShot support, but I could not find any proper communication channel or assistance. This lack of transparency makes the situation even more frustrating. Even if I did somehow get signed up for a paid plan, I should have the option to easily cancel it, yet I am left without any guidance or support.
I demand that InShot immediately cancel any unwanted subscription on my account, ensure no money is taken without my approval, and provide a clear way for users to reach customer service. Charging customers such high fees without explicit consent is unacceptable, and this issue must be resolved quickly.
I initially signed up for InShot’s free trial, but once the trial ended, the app automatically charged my account for a full one-year subscription without my consent. As soon as I noticed, I immediately canceled the subscription, yet I was not refunded the amount deducted from my balance. Now, not ...
I downloaded the InShot app and signed up for the 7-day free trial, intending to test the app before making any commitment. However, before my trial even ended, I noticed that a yearly subscription had already been activated without my consent. I only wanted to try the app, not purchase a subscript...
I received a notification overnight (August 24 to August 25) informing me that InShot had withdrawn ₺498 from my credit card without my knowledge or consent. This charge was completely unauthorized, and I have never approved any payment for this app. How can an app that was previously free suddenly...
I signed up for InShot’s three-day free trial, but instead of allowing me to try the app, they immediately withdrew money from my account. Even after canceling, I never received a refund, and my subscription continued without my consent. There is no customer support to contact, making this feel lik...
I signed up for a free trial on InShot, but after the trial ended, it automatically charged my account for a full-year subscription without any confirmation. As soon as I noticed, I canceled the subscription, but the money was never refunded, and now I don’t even have access to InShot Pro. There is...
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