iMed Medical changed my treatment expectations, how can I resolve it?

If iMed Medical changed your treatment expectations,

Clarify what changed first;

• Compare:
– What was promised (before treatment)
– What was delivered or explained later
• Check:
– Written agreements
– Emails / WhatsApp messages
– Treatment plan documents

This helps prove inconsistency.

Document everything;

• Keep:
– Before/after expectations (offers, packages)
– Consent forms
– Payment receipts
• Note any verbal promises that were not honored

Strong documentation is key.

Contact the clinic clearly;

• State:
– “The treatment I received does not match what was promised”
• Ask for:
– Explanation of the change
– Correction plan or revision
– Partial refund if applicable

If unresolved;

Submit a complaint on Xolvie to increase pressure and visibility.