Hypic Refused to Refund My Accidental Subscription Purchase

I am seeking a refund for an accidental subscription purchase in the Hypic mobile app. On July 6, 2026, $27 was charged to my Kuveyt Türk bank card for a Hypic membership. However, I did not intentionally or knowingly purchase this subscription. It was an accidental transaction, and I never meant to subscribe.

As soon as I realized what had happened, I immediately canceled the subscription through the app. Despite canceling it right away, the payment has not been refunded. I did not use any of the membership benefits or premium features, and I received no value from the subscription. This was simply an unintended purchase that I acted quickly to cancel.

I request a full refund of the $27 charged for this accidental subscription and ask that the amount be returned to my Kuveyt Türk account as soon as possible. I also expect confirmation that the subscription has been permanently canceled and that no additional charges will be made in the future.