I have been having a charging problem with my Huawei FreeBuds 3 branded headphones for a long time. Even if I fully charged it, it was completely discharged in 1 or 2 days, even if I did not use it at all. Then I sent it to FixSmart Istanbul service (authorized service) because it has a guarantee. The service said that there is dirt on the earphones (there is no exaggerated dirt on the earphones, after all, they cannot be expected to be like the first day they have been used for more than 1 year) and that no action can be taken within the scope of the warranty. They demanded a fee of 2200 liras from me, although the product is guaranteed. They sent my product back to me. I definitely do not accept this... Think again, especially when buying headphones from Huawei.
I purchased Huawei FreeBuds SE earbuds two years ago, and after one year, the sound quality started to diminish. I continued using them as best I could, but before the warranty expired, I decided to send them in for repair under the warranty. However, the service center's response was: "It is not co...
I bought Huawei FreeBuds 4 earbuds, and within a year, the sound in the left earbud started diminishing, even fading away completely. Despite not using it constantly, the device is still under warranty. When I contacted customer service, they claimed the earbuds were dirty. I assured them that I reg...
I own FreeBuds Pro headphones, and I've had them for around three years. Recently, I noticed a potential battery issue, so I sent the device to your authorized service center for repair, expecting to pay a fee for the service. To my disbelief, the repair fee quoted by your authorized service center ...
I've been having a difficult time with my Huawei FreeBuds 4. The active noise cancellation does not work, and the person on the other end of the phone can hear background noise while I cannot hear them clearly. Despite multiple attempts to explain the problem to the service center, they continue to ...
I purchased the Huawei FreeBuds 5 earbuds for 3600₺ in installments as an additional item on my Vodafone bill. When the product arrived, I eagerly took it out of the packaging and attempted to use it. However, despite my efforts, I couldn't get the earbuds to fit or stay in my ears. I reached out to...
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