I own FreeBuds Pro headphones, and I've had them for around three years. Recently, I noticed a potential battery issue, so I sent the device to your authorized service center for repair, expecting to pay a fee for the service. To my disbelief, the repair fee quoted by your authorized service center is even higher than the current market price for a brand-new device (Service fee: ₺3164, New price: ₺2879). How can such an absurd situation occur? Is this a one-time problem or a recurring issue with your products? The after-sales support appears to be more of a formality, lacking any substantial assistance. This experience makes it evident that Huawei is generating electronic waste rather than providing sustainable solutions. If the device is beyond repair, the cost of a replacement should not surpass that of a new one. Once again, it reinforces the notion of choosing an iPhone over Huawei. To put it bluntly, Huawei has left me feeling regretful about my purchase.
I purchased Huawei FreeBuds wireless earbuds, expecting long-lasting battery life from a reputable brand like Huawei. Shockingly, after just a relatively short period, the batteries have severely degraded—they barely hold a charge anymore! It's extremely disappointing because I specifically chose Hu...
I rely on a total of 4 Huawei headphones - 2 FreeBuds Pro and 1 FreeBuds Pro 3 - along with a Huawei Free Clip and GT2 Pro watch, aside from my phone. The audio quality surpasses all others on the market. However, my complaints lie with the post-sales support. One of my Huawei FreeBuds Pro earbuds w...
I purchased Huawei FreeBuds SE earbuds two years ago, and after one year, the sound quality started to diminish. I continued using them as best I could, but before the warranty expired, I decided to send them in for repair under the warranty. However, the service center's response was: "It is not co...
I have been having a charging problem with my Huawei FreeBuds 3 branded headphones for a long time. Even if I fully charged it, it was completely discharged in 1 or 2 days, even if I did not use it at all. Then I sent it to FixSmart Istanbul service (authorized service) because it has a guarantee. T...
I've been having a difficult time with my Huawei FreeBuds 4. The active noise cancellation does not work, and the person on the other end of the phone can hear background noise while I cannot hear them clearly. Despite multiple attempts to explain the problem to the service center, they continue to ...
Comments