The Huawei Watch GT5 41mm smartwatch I bought from Media Markt doesn’t stay on my wrist. I took it back on the third day, but they refused to accept a return. Later, I sent the watch to Huawei’s technical service. I even offered to pay extra to exchange it for a higher-end model with a fixed strap. They sent it back, saying it met production standards. As shown in the video, the strap loosens with wrist movement, and I have to tighten it every 2–3 hours during the day. When I wake up in the morning, it has rotated on my wrist. What kind of standard is this if a watch can’t even stay securely on the wrist? I’m dealing with a company that refuses to offer any solution.
On October 4, 2024, I purchased a Huawei Watch GT 5 (41mm) from Media Markt. After using it for a while, I noticed that under daylight, the screen had visible spots, which should not be present on a new device. On January 6, 2025, I returned the watch to Media Markt, requesting a replacement due to...
I bought the Huawei Watch GT 4 (41mm) in 2023 as a gift for my spouse. At first, everything seemed fine. But just a year later, the watch broke down and had to be sent in for repair. The service team replaced the motherboard and other parts, then returned it to us. Unfortunately, not even five mont...
Five months ago, I bought the Huawei Watch GT 3 Elegant 42mm smartwatch at Media Markt as a gift for my wife. Unfortunately, it didn't work out well and I regret my choice. When I first bought the watch, there was a tiny scratch on the part where the watch connected to the case. As time went on, the...
I purchased the Huawei GT4 Pro (steel case) as a birthday gift for my spouse in June 2024. Despite being used for only about a month over the past five months, the watch developed a white mark on the screen at the 12 o’clock position. We’ve had to send it for repair three times. The first time, Hua...
I bought a Huawei Watch 5 less than six months ago, and I already regret the purchase. The watch constantly disconnects from my phone if I move even just 5 meters away, and when I come back within range, it doesn’t reconnect automatically. I have to manually pair it again every single time — which d...
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