Approximately three months ago, I purchased the Huawei Matebook D16 i5 laptop, and overall, I am satisfied with its use, design, and the reviews I read before buying it. However, since the purchase, I noticed that the charging adapter heats up significantly during charging, and the laptop itself also heats up, activating the fan and creating a slightly annoying noise. Yesterday evening, while charging the laptop, I noticed that the adapter became much hotter, almost reaching a temperature at which you could cook an egg. I am concerned that the cables may be damaged, and in this condition, they could melt soon. I want to alert Huawei to potential issues and demand that they send a proper charger to avoid any home damage. Otherwise, I will be forced to file a complaint due to possible damages.
On September 29, 2023, I purchased a Huawei Matebook D15 from Vatan Bilgisayar. Today is the fifth day, and I'm having serious problems with my laptop. The computer overheats significantly while charging, accompanied by excessive fan noise. This is the polar opposite of the advertised "Ultra silent!...
Dear Sir/Madam, I am the owner of a Huawei D15 laptop with the serial number M5EPM20828001732. Unfortunately, I am experiencing significant issues with the charger adapter and the device itself. Despite repeated attempts to contact Huawei customer service and authorized service centers, I have yet t...
I messed up by buying a Huawei Matebook D14 laptop. It's been one and a half years of ongoing problems, and every time they say they fixed it, the issues keep happening. I can't take it anymore! I'm so tired of the annoying fan noise that's supposed to be fixed but is still there, making this irrita...
Hello. I purchased the Huawei MateBook D16 about six months ago, and I’m already experiencing serious display issues. There's a yellow tint appearing on the lower left side of the screen, especially visible on dark backgrounds. I’m not sure if this is due to a burned-out LED or another hardware issu...
I recently purchased a new tablet, the Huawei MatePad 11.5. Subsequently, I acquired the Huawei M-Pencil 2nd generation, but it didn't come with a charger cable for the pencil case. I attached the pen to the tablet, but the tablet didn't respond at all. After some research, I contacted Huawei Custom...
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