I have been dealing with ongoing issues with my Hotpoint-Ariston freezer since June, and the service team has failed to resolve the problem. After multiple attempts to repair it, including extensive testing, the freezer was returned to me last week with assurances that it was fixed. However, it still doesn’t cool properly.
The freezer has spent the entire summer in service, and I’m left without a reliable appliance. I’ve been more than patient, but this lack of resolution is unacceptable. When will this problem finally be fixed? I expect immediate action and a permanent solution, as this prolonged delay is highly frustrating.
The hinge on the door of my Ariston Hotpoint freezer is broken. The repair person came to check out the problem and found that a new part is needed. I got a message on September 6, 2023, saying that they'll get the replacement part from the warehouse and it should arrive in 2-4 business days. But, i...
My Arçelik refrigerator has not been repaired, even though more than a month has passed. Two days ago, they brought it back claiming it was fixed, but it still doesn’t work. I wanted to use my right to have it replaced with a new one within the 21-business-day period, but that request was also denie...
After nearly nine months of usage, my Arcelik refrigerator stopped cooling properly. We requested service, but the technician told us that there was no problem and departed. Shortly after, all the food in the fridge went bad, so we gave them another call. This time, it was discovered that the fan wa...
I purchased the Arçelik 570474 MB refrigerator, and it has been excessively overcooling. I contacted customer service, and the technician identified the issue, requesting three replacement parts to fix the problem. However, I requested a replacement for the refrigerator instead, given that it is rel...
Hello, As a loyal Bosch user, I purchased a Bosch refrigerator last year. Since then, I have been frustrated with constant malfunctions. I have contacted service multiple times regarding the refrigerator not cooling properly, but they dismissed my concerns as normal. When I placed a digital thermome...
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