On Thursday, July 18, 2024, at around 10:30 AM, I booked a 3-night, 4-day stay at Ayvalık Ege Soley Hotel through Hotels.com. The reservation is from July 20 to July 23. Here is the travel itinerary number: 72056912604582. Upon contacting the hotel to verify check-in information, they notified me that there is no record of my reservation. I attempted to get in touch with Hotels.com, but unfortunately, I was unable to connect with a customer service representative. I would like to inquire about this matter and kindly ask for a prompt resolution of any issues.
I made a hotel reservation through Hotels.com under booking number 72063047416589. I later canceled the reservation within the allowed timeframe, expecting the refund to be processed promptly. However, several days have passed and I still haven’t received my money back. I attempted to contact the h...
I am absolutely outraged with Hotels.com! I accidentally booked a hotel for the wrong date, and now I can't reach anyone to cancel it. There's no email address or phone number for Hotels.com Turkey – it's impossible to get a hold of a human being! All they offer is a pathetic, multiple-choice virtua...
On September 23, 2025, my reservation at Narvella House Hotel (Itinerary No: 72066368398596) was canceled unilaterally by Hotels.com, even though I never canceled it myself. My booking and payment had already been completed, and I had even purchased my flight tickets. However, three days later, I re...
I made a reservation for 3 nights in Marmaris through Hotels.com.tr on July 10, 2024, and paid a fee of ₺29,000. However, when I checked my credit card, I was charged ₺30,500, resulting in an extra ₺1,500 charge. When I inquired with the bank, they suggested it might be due to an exchange rate diffe...
Hello, On May 3, 2024, I booked a one-night stay for two people at Palmetto Resort Hotel through hotels.com. The reservation is for June 17-18, 2024, and includes breakfast. Here is your travel itinerary number: 72054900047911 Here are the confirmation images I'm sharing. When I reached out to the h...
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