My Hornet account, registered under the email C**@hmail.com**, was suddenly suspended yesterday without any prior warning or explanation. When I try to log in, I receive the error message: “Sorry, this device has been suspended.”
This account was completely free, and I did not engage in any unusual or suspicious activity. I also did not attempt to log in from another device, nor did I uninstall and reinstall the app. Despite this, my access has been blocked.
What’s even more frustrating is that I never received any email or official explanation regarding why my account was suspended. I believe this action was unfair and unjustified.
I request a clear explanation for why my account was suspended and ask that it be reinstated as soon as possible. As a user, I deserve proper communication and fair treatment instead of being locked out without reason.
My Hornet account (registered with k**************@gmail.com**) was suddenly suspended yesterday without any prior warning or notification. I received no explanation or message about why this happened, and it has left me feeling unfairly treated. Up until now, I have never had any issues with the a...
Hello, Hornet Support. My account has been suspended, and I am unable to access it. The message states that my device has been suspended, but I was given no prior warning or explanation. I urgently request assistance in resolving this issue. Why is my account suspended without any notification? Sho...
Since early January 2022, my device has been suspended on the Hornet Android app, and I have been completely unable to access my account. I was never given any warning, notification, or explanation for this suspension. To try and fix the issue, I deleted and reinstalled the app multiple times, and ...
Hornet has suspended both my account and phone number without any justification, and I’m absolutely fed up. Over the past month, I’ve had to switch devices multiple times, and now, suddenly, I’m blocked with no explanation. What exactly am I being accused of? There was no investigation, no warning, ...
Hornet has not only suspended my account but also blocked my device, and I received no proper explanation for this action. This approach seems utterly unjustifiable to me. While I can see the reasoning behind a temporary account suspension, blocking the device itself really crosses a line. There was...
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