Since early January 2022, my device has been suspended on the Hornet Android app, and I have been completely unable to access my account. I was never given any warning, notification, or explanation for this suspension.
To try and fix the issue, I deleted and reinstalled the app multiple times, and I also contacted the Hornet support team via email. However, all I received were automated responses with no real solution. This has left me stuck without any way to recover my account.
My registered email address is y*****@gmail.com**, and my account does not have any Premium subscriptions or payments linked to it. I am requesting that the device ban be lifted and that I be given access to my account again. Additionally, I expect a clear explanation for why this suspension occurred and a permanent solution to prevent it from happening again.
I am unable to access my Hornet account because it says my device has been suspended. I have no idea why or how this happened. I’ve tried contacting support multiple times via email, but I haven’t received any response. I don’t understand why there is a support team if they don’t actually help users...
My Hornet account, registered under the email C**@hmail.com**, was suddenly suspended yesterday without any prior warning or explanation. When I try to log in, I receive the error message: “Sorry, this device has been suspended.” This account was completely free, and I did not engage in any unusual...
My Hornet account has been suspended for over 30 days, and I still have no idea why. I was never informed about the reason, never received a warning, and there was absolutely no communication from the platform explaining what happened. I’ve tried reaching out multiple times, but no one is helping me...
Hello, Hornet Support. My account has been suspended, and I am unable to access it. The message states that my device has been suspended, but I was given no prior warning or explanation. I urgently request assistance in resolving this issue. Why is my account suspended without any notification? Sho...
Hello, my Hornet account has been suspended, and I have no idea why. I have been using the app for a long time without any issues, and this is the first time I’ve ever faced a problem like this. I need an urgent response regarding this matter. I have not violated any rules, so I don’t understand wh...
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