Poor Quality and Service from Honor

Honor does not back up its products. My one-year-old computer broke down, and there are no spare parts. Their products are flawed, and the company is untrustworthy. They only see you as a source of revenue, and customer satisfaction and corporate ethics are ignored. It is not enough to simply sell a product; they must inspect, test, and research what they sell before causing customer distress. Our one-year-old computer failed, and they were unable to locate replacement parts. Honor, KVK, and Vatan have been causing us grief for the past four months. Despite the fact that we are legally entitled, they refuse to provide us with a computer. Despite the legal requirement to provide parts for a period of ten years, they offered us a refund at the invoice price, making a mockery of us. Instead of providing a computer similar to what the company sells in Turkey, they waste our money and time, demonstrating a lack of corporate ethics. Honor, Shenzhen Zhixin new information technology co., is causing concern among the public.