Quxin Charged Me After Subscription Cancellation - Account Closure Request

I am writing regarding unwanted charges and the failure to properly cancel my paid health assessment subscription with Quxin. I had subscribed to Quxin’s health assessment service using the email address cirph***@gmail.com and later decided that I no longer wished to use this service. On 27 May 2026 I cancelled my subscription, expecting that no further payments would be taken and that my account would effectively beclosed. However, I was charged again on 9 July 2026 despite having already cancelled. I do not know any customer service contact channels for Quxin, so I have not been able to reach the company directly to resolve this issue. I kindly request that Quxin immediately and permanently cancels my paid subscription to the health assessment service, deletes my user account and refunds in full all amounts previously charged for this service. I also ask for written confirmation that my account has been deleted and that no further charges will be taken from me.