After a delayed flight in Diyarbakır, I missed my Ankara-to-Adana connection with AJet Airlines. Since the next flight was in the morning, AJet promised to accommodate us at a five-star hotel for the night. However, when we arrived at Holiday Inn Express Ankara Airport, the experience was anything but five-star.
The receptionist was incredibly rude, speaking to us aggressively, as if we were a burden. On top of that, the beds were awful—I woke up with back pain. The heating barely worked, and the room took forever to warm up. This place felt more like a dormitory than a quality hotel.
The online ratings do not match reality. I expect better service and basic comfort when stranded due to airline delays.
Calling Holiday Inn Express Ankara the worst hotel I’ve ever stayed at wouldn’t be an exaggeration. In fact, it’s not even a real hotel—just an overpriced motel disguised as a four-star stay. Honestly, it doesn’t even deserve three stars. The service is nonexistent. At peak breakfast hours, the ele...
I traveled to Ankara for work and chose to stay at Holiday Inn Kavaklıdere, expecting a decent experience. What a mistake! I requested room cleaning and fresh bed sheets, but when I returned to my room, it was clear that housekeeping only straightened the bed instead of changing the sheets. The tow...
On December 16, after midnight, I checked into Holiday Inn Express Altunizade, Istanbul for a one-night stay, paying in full upfront. However, shortly after entering my room, I received news of a family medical emergency. I only had a phone conversation and drank half a bottle of water before I had ...
I stayed at the Hilton Garden Inn Ankara Gimat on April 13, 2024, and the room temperature was extremely uncomfortable, ranging between 30-35°C. When I contacted the front desk, they informed me that the hotel was in winter mode and the air conditioning system would only blow hot air, even when turn...
On September 19, after my stay at the Ankara HiltonSA, the front desk issued my invoice incorrectly, and I had to wait a long time for them to fix the error. In addition, the Hilton Honors points I earned through the app were not reflected in my account. It has been four days since my stay ended, ye...
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