I’m trying to get a refund from Holiday Extras for a trip that was duplicated. I was given a voucher, but when I tried t...o book a new trip, there was no option to use it, and I was charged the full amount again. After reading the terms, I realized that since my booking was made within 14 days, I’m en
I used Holiday Extras to reserve a room at the Holiday Inn Gatwick Worth for one night last week while I was in Germany.... Getting to and from the airport and the hotel was a breeze. On the other hand, the hotel receptionist told me that my name was not on file when I checked in at 9 o'clock in the ev
I booked a parking place for my upcoming trip to Edinburgh with Holiday Extras last week. The parking lot was completely... filled when I got there, which was 2.5 hours before my flight. I had no problems using this parking lot in the past, and it was only a 15-minute shuttle ride from the airport. I d
I'm confused by the shift in Holiday Extras' approach, where they no longer prioritize their customers' needs and fail t...o actively seek solutions to problems. Just the thought of swapping out the driver in a rented car is overwhelming to me. I had to pay an additional $55 when I collected the car. I
