I rented a car from Hertz Rent a Car on July 28, 2023, and I still haven't received my deposit refund. After making several attempts to reach out to the company representative and sending multiple emails to their managers, I have yet to receive a response. They state that the transaction is currently pending and should be resolved with the bank. Nevertheless, the bank assures that the transaction has been duly recorded, and the company is expected to issue a refund. Even though transaction receipts were sent via email, a refund has not been processed for 46 days. Isn't there anyone in this company who has the authority to resolve the issue?
In December 2024, I rented a car from Hertz at Azerbaijan Airport. I returned the vehicle without any issues, and I was assured that my deposit would be refunded within one month. However, two months have passed, and I still haven’t received my refund. I have contacted Hertz multiple times, but the...
On January 14, I rented a car from Hertz in Oxford, UK, for one day. When picking up the vehicle, a £200 deposit was charged to my TEB Bank account. I returned the car without any issues the next day, and when I asked about the deposit refund, I was told it would be processed within 3-5 business day...
We rented a car from Hertz at Orly Airport, France, and returned it on time as required on August 3, 2024. However, as of December 31, 2024, my €1350 deposit still hasn’t been refunded. I contacted Hertz multiple times via email, and they responded only once or twice, blaming the bank and claiming ...
I rented a car through Carjet from Carwiz between October 25 and November 4, 2024. Upon renting the car, they charged me a €350 deposit, stating it would be refunded two weeks after returning the vehicle. On November 4, 2024, I returned the car without any issues, and the staff confirmed everything ...
I rented a car from Hertz in Abu Dhabi, but unfortunately, I am unable to receive a refund for my deposit. I've reached out to customer service and provided all the necessary documents, but I have yet to receive a response. Whenever I reach out to them via phone, they always assure me that they will...