I ordered a product from Temu, which was delivered to Hepsijet in Turkey. Unfortunately, due to a misunderstanding, Hepsijet directed my package to the Akşehir district of Konya, as the name of my apartment is Akşehir Siteleri. Despite my efforts, I haven't been able to resolve the issue. There's no assistance from Hepsijet—no calls or updates. No one came to my address, nor did they notify me of any delivery attempts. I'm unsure how to proceed, and I'm feeling quite frustrated with the situation.
My Hepsiburada order with tracking number 5723******860 was supposed to be delivered to my address in Kuruçay Neighborhood, Akşehir, Konya, but Aras Kargo mistakenly sent it to the Seydişehir branch instead. My package has been sitting there for 12 days, and no one has taken any action. I’ve called ...
On 13.11.2025, my cargo with tracking number BVO1211480157, sent by Hepsijet, was put into the return process with the excuse that “the recipient is not recognized at the address,” even though no one called me and no delivery attempt was made at my apartment. I was at my address in Sultangazi, Istan...
I ordered a product from AliExpress, and it was delivered to the wrong address. My shipping address is in Tekirdağ, but the package was marked as delivered in Istanbul. However, I never received it! I have been trying to contact AliExpress and the shipping company, but there is no one to assist me. ...
On September 12, based on a request I created, a Hepsijet courier came to my address and collected my package. However, I later realized that I had mistakenly handed over the wrong package. After the courier picked it up, I did not receive any tracking code or notification message. Because of this, ...
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