My Hepsiburada order with tracking number 5723******860 was supposed to be delivered to my address in Kuruçay Neighborhood, Akşehir, Konya, but Aras Kargo mistakenly sent it to the Seydişehir branch instead. My package has been sitting there for 12 days, and no one has taken any action. I’ve called both the Seydişehir branch and Aras Kargo customer service multiple times, yet no proper explanation or solution has been provided. The customer service representatives acted uninterested and uninformed, as if they weren’t even Aras Kargo employees. Despite paying the delivery fee, the delivery time has long passed, leaving me victimized. This level of irresponsibility and indifference is unacceptable. I demand that my package be delivered to me immediately today and that Aras Kargo resolve this issue promptly. I will never use Aras Kargo again and will warn everyone around me to do the same.
My package, which arrived in Turkey from abroad within a week, went missing at the Üsküdar/Setbaşı branch. Aras Kargo claimed it was delivered on December 18th, but I was at home, and no one rang the doorbell. I wasn’t even called on the phone. I asked around the area, but my package is nowhere to b...
Aras Kargo Istanbul Arnavutköy Güneş Branch is a complete disappointment. They never answer either of their phones, seemingly using them for purposes other than assisting customers. Despite repeated attempts to reach them, there is no way to get proper support or clarification about missing packages...
My package with tracking number 5662155112043, which was supposed to be delivered today, was not brought to me despite the fact that I was at my address and had clearly specified the delivery option. Aras Kargo informed me that it would arrive “within 2 hours,” but later the system falsely showed “r...
I was expecting some packages to be delivered by Aras Kargo. Today, I received a message saying the delivery was completed, but nothing had been deliv...
Dear Aras Kargo Customer Service, I am writing to formally express my ongoing frustration with deliveries from the Trabzon İbrahim Cep branch. For over a year, all my Aras Kargo shipments have consistently been marked in the system as “non-deliverable to address,” which prevents the packages from be...
Comments