I'm having an issue with my Hepsijet shipment. According to the courier, they delivered it in my name, but I haven't received it. When I called, they claimed they had left it on the top floor, but the residents there denied receiving any delivery. The courier failed to collect the recipient's name, resulting in the unfortunate loss of my package. It's frustrating that the courier doesn't answer their phone and there's no one available to assist me.
I created and purchased a shipment through the Geliver website using Hepsijet. I requested home pickup, but I never received an SMS or a call. I set up the shipment yesterday, and there has been no communication whatsoever. I called Hepsijet, but they showed no interest and simply redirected me to e...
Hepsijet did not deliver my cargo. The carrier never came to the address and did not call the recipient. Instead, they only took a photo in front of the building without ever going to the apartment. However, the site entrance security called through the apartment intercom and confirmed that the carr...
The product Dyson sent me was delivered on April 2 to someone named E*** Y**** without my permission, and without anyone contacting me or asking for confirmation. Since April 8, I’ve been calling repeatedly, and Hepsijet keeps stalling me. I still haven’t received my product, and no one is giving me...
My Hepsijet package with tracking number 62753834323473, which arrived at the Eskişehir Distribution Center on 09.09.2025, has still not been delivered as of today, 13.09.2025, even though the delivery date has already passed. During this time, I called customer service multiple times, but each time...
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