Even though I was at home the entire day, I received an SMS notification stating that a delivery attempt had been made and was unsuccessful because I wasn't there. Tired of this dishonest conduct, I reviewed the security camera footage, but there was no sign of any delivery. I really wish I had the option to select the courier for every purchase. It's just frustrating having to deal with Hepsijet again. Tracking number: X2409172588
As a manager in a Holding company, I encountered a problem with Hepsijet courier service. While waiting for a delivery, I received an SMS stating that the item would be returned to the sender because I wasn't available—a claim contradicted by our security team. They confirmed that the Hepsijet couri...
I created and purchased a shipment through the Geliver website using Hepsijet. I requested home pickup, but I never received an SMS or a call. I set up the shipment yesterday, and there has been no communication whatsoever. I called Hepsijet, but they showed no interest and simply redirected me to e...
My package with tracking number sps1252234, shipped via Hepsijet, was supposed to be delivered to my address on October 4. However, the delivery was not made, and since I was going to be at a different address, I requested an address change. Despite this, my package was marked as “undeliverable” and...
I'm having an issue with my Hepsijet shipment. According to the courier, they delivered it in my name, but I haven't received it. When I called, they claimed they had left it on the top floor, but the residents there denied receiving any delivery. The courier failed to collect the recipient's name, ...
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