I recently opened a new shop on Etsy and received a message claiming I needed to verify my bank details for account security. The message looked legitimate and redirected me to what appeared to be a verification page. Unfortunately, it turned out to be a scam. As soon as I entered my information, two unauthorized charges were made to my account.
To make matters worse, the transactions were processed through a site called hellcase.com—a name I only discovered afterward while reviewing the transaction details. I later learned that similar scams have been happening frequently, especially to new sellers like me, and the money keeps flowing through the same platform. It’s unacceptable that Hellcase continues to process these suspicious payments without oversight.
I demand that Etsy investigate how such phishing attempts are reaching sellers through their platform, and I expect Hellcase to take responsibility for facilitating these unauthorized transactions. My trust has been completely broken, and unless this is resolved immediately and my funds are returned, I will pursue all legal options to hold both parties accountable. Others should be warned: double-check every link and never trust unsolicited verification requests.
I was redirected from Etsy to a supposed verification link, and upon following the instructions, ₺190 (charged as $190) was suddenly withdrawn from my card by a site called Hellcase—something I had never even heard of until this happened. I only realized what it was after looking into the transactio...
On February 2, 2024, at around 6:39 PM, ₺200.15 (charged as $200.15) was withdrawn from my credit card by Hellcase. I have never visited this website, never signed up for any service from them, and certainly never authorized this payment. This transaction was completely unauthorized, and I am outrag...
I used Hellcase to sell my in-game skins through a trade linked to my Steam account. After accepting the trade, items worth around ₺900 were successfully transferred. However, I never received the payment. When I checked the transaction on the Hellcase platform, it showed as "trade canceled"—but my ...
Hellcase, through a transaction labeled as Cstore, unjustly withdrew ₺3182 from my account. I never purchased any product or service from them, nor did I authorize this charge. This deduction is completely unacceptable and has caused me significant financial distress. I demand a full refund of the ...
I made a deposit to Hellcase by sending my items directly from my Steam inventory. After receiving their trade offer, I accepted it as instructed. The items were successfully removed from my inventory — meaning the trade went through on my end. However, the promised payment of approximately ₺200 nev...
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