I purchased a Heirfer 22.2V Li-ion vertical vacuum cleaner from BİM in Diyarbakır approximately three months ago and have been using it for about one week in total. During use, the dust container of the device broke, and I can no longer use the vacuum properly. I bought the product from a reliable market and used it under normal home conditions, so I do not find it acceptable that the dust container broke in such a short time. I have my purchase documents and warranty, and I want this issue to be resolved within the scope of warranty. I kindly request that the dust container be replaced with a new and durable one, or that a suitable solution be provided such as repair or product replacement so that I can use the vacuum cleaner without any problems.
I purchased the Fakir HSA Stone 4048 cordless vacuum cleaner as part of a promotion with the Bambi bed set, and the dust container broke. I ordered a replacement container from the technical service, which took almost two months to arrive. The new container broke at the same spot for the second time...
Last year, I bought a v5 pro robot vacuum cleaner from Denizli (Turkey)forum Camlık Xiomi Mi store. Even though I use the robot once a week, last month the device started making very loud noises. I went to the Mi store and explained the situation. They checked and delivered the device on August 2, 2...
I bought a Fakir vacuum cleaner from BİM for ₺4,500, and now, less than 8 months later, it keeps shutting off right after I turn it on. I brought it to the service center, and to my shock, they hit me with a bill of almost ₺4,000 for a battery replacement, saying it was my fault, which seems unfair ...
On 16.09.2023, I purchased a Fakir Inovator X 7272 cordless upright vacuum cleaner from the Balıkesir Evkur store, and I still have the invoice. For the past two days, despite the battery being fully charged, the device does not work at all—there are no warning lights, sound alerts, or error codes. ...
I purchased a Roborock H7 upright vacuum cleaner through Trendyol. The dustbin cover broke, and no spare part could be provided. Later, while using the device, it displayed error code 04 and completely stopped working. The product has been sitting unused at home for 6 months. I contacted Roborock Tu...
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