I bought my Guess bag 45 days ago. It has hardly been used, maybe 15 days at most. Unfortunately, the strap attachment part has become detached, leaving the screw exposed. It's quite unexpected and disheartening to witness a branded product, for which I made a substantial investment, deteriorate so rapidly. I kindly request either repair or replacement with a new one. Here is the receipt for your reference.
I purchased a Guess bag, and within just 15 days, the stitching began unraveling, and the leather material showed significant wear and tear. This is completely unacceptable for a brand known for its supposed quality. I raised the issue with the company, but instead of offering a resolution, they fal...
I bought a few more different Guess bags on the same date and used them with similar care. Although I had no problems with these other bags, only serious deformation occurred in this white bag. I did not use the product very often, I did not contact it with any chemical product and acted with cautio...
About 4-5 years ago, I purchased a Guess bag, and recently, I noticed that the leather has started to peel, likely due to storage over time. Given the high cost, it's disappointing to see this level of deterioration in what I expected to be a durable, high-quality product. I’m unsure if there is a w...
I purchased a Guess bag from the store about a year ago, and after using it for only 5-6 months, the metal parts began to fade significantly. The gold-colored metal now looks as if it has been used for years, appearing tarnished and worn out, which is incredibly disappointing for a brand of Guess's ...
I recently purchased a petite shoulder bag from the Guess store in Korupark. Excitedly, I wore it on my arm, checked it out thoroughly, and decided to buy it. However, my enthusiasm turned into disappointment just two days later when, during normal use, I discovered a loose thread under the zipper a...
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