I recently rented a car from Greenmotion Car Rental, and when I returned it, they attempted to charge me for cigarette burns that were present before I even took the car. I requested proof, but they were unable to provide any photos from before my rental period. Despite the fact that I had never smoked in the car, they were convinced that I was to blame. Despite these baseless accusations, they still charged me for the burns and an extra cleaning fee.
It's clear to me that this company is simply looking for ways to extract more money from their customers by placing them in difficult situations. As a result, I intend to take legal action and address the issue with both their staff and management in court. I'm sharing this to warn others, so they don't end up dealing with businesses like this by accident. Don't let them charge you for something you didn't do!
I rented a car for 1 day from Green Motion RentACar. When I was returning the car they said that there is a cigarette burn on the seat, it was said to be absent in the previous damage records. I informed that I had never smoked in my life and that no one else had gotten into the vehicle but me, and ...
I rented a car from the Green Motion Stansted location. During the pickup, the staff pressured me to upgrade the insurance to full coverage. I proceeded with the standard insurance package. On the drop-off day, they inspected the car and spotted a very minor (nearly invisible) scratch on the bottom ...
I used the Yolcu360 app to rent a car for a week from the Green Motion Kadıköy branch. When I got back, they ended up charging me about ₺1200 for a small issue they found on the right side of the back seat and took the payment from my credit card. The staff member said they were swamped during the r...
I rented a car from Green Motion for one month, and on the day I went to return the vehicle, there was a small scratch on the bumper that they showed me. I said there was nothing to do about it and agreed to cover the cost. Later, when I went to their office, I asked when the pre-authorization amoun...
I experienced a significant issue with Green Motion during my car rental. As a loyal customer who has always returned cars clean and with more fuel than received, I feel deceived. Until yesterday, this company was my go-to for rentals in Istanbul, Ankara, and Bodrum. On June 14, 2024, I rented a Fia...
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