Grandpasha Bet Payment Not Credited to Bank Account
My withdrawal request has not been credited to my account. I made a withdrawal from Grandpasha Bet. The request was marked as approved, but the funds have not been deposited into my bank account.
When I asked which IBAN the payment was sent to, they refused to provide the IBAN details. It has been 10 hours, and this is the first time I’ve experienced such an issue.
Customer service representatives are not helping. They keep redirecting me from one person to another without providing a clear answer. I am a regular customer and deposit at least 3–4 times a week on the platform. Is this how customer satisfaction is handled?
First of all, thank you for contacting us through the Xolvie. After reviewing the information you provided, we will call you as soon as possible regarding the resolution process and share the details. Thank you for writing to us. Regards, Grandpashabet365
