Google Proxima Beta has charged my bank account without authorization, how can I easily get a refund?

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Xolvie
Xolvie Resolution Specialist November 06, 2024 4:17 pm

If you see charges from "Google Proxima Beta" that you didn't authorise on your bank account, you need to get a refund right away to stop any more unauthorised transactions.

Understanding the Charge: "Google Proxima Beta" is linked to Proxima Beta Pte. Ltd., which is a Tencent company known for making mobile games like PUBG Mobile. Charges that aren't supposed to be made under this name could be a sign of scam or accidental in-app purchases.

Actions Right Away:

Tell Google: Google's Unauthorised Transactions page is where you can report the charge. Give full details about the deal, such as dates, amounts, and anything else that is important.

Check Your Devices: Make sure that no one who has access to your devices has bought anything without your permission. Check your Google Play buy history for any purchases that don't seem right.

These are key solutions that we can offer. If you have more, please share.

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