Google Subscription Charges My Phone Bill Without My Consent

3

I cannot cancel a subscription linked to my Google account because I lost access to the account, and I am being charged approximately $2 every month on my phone bill. I do not accept this charge through my Türk Telekom line because I cannot even see what it is for, and I am not using any related service.

I have been unable to reach Google through any reliable support channel. It is nearly impossible to connect with a customer representative, and even when I manage to reach someone, no solution is provided. Türk Telekom customer service has also failed to help me cancel the charge or terminate the subscription. Furthermore, even after I disable mobile billing authorization, the system automatically enables it again, allowing transactions to be made in my name and charged to my phone bill.

I want everything stated here to be taken into consideration as a record and evidence that I did not consent to these transactions and that I repeatedly sought a solution but was not provided with adequate assistance, should any legal proceeding or lawsuit arise in the future regarding these $2 monthly charges. I clearly state that I absolutely do not authorize these charges and that they are effectively being imposed on me without my consent.

I do not authorize these charges and request that this subscription, which I did not purchase and which was activated without my consent, be terminated immediately. I also request that all monthly charges of approximately $2 that have been added to my bill to date be removed or refunded. In addition, I want all necessary security measures and billing restrictions to be implemented to ensure that no subscription or purchase can ever be made through my phone line without my authorization.

Serhat
October 4 5:35 PM

The Google team is not interested.

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