My Philips 55PUK6400/12 Android TV Won't Let Me Sign In After the Update

Aydin
Google Play
86

After updating my Philips 55PUK6400/12 Android TV, I can no longer sign into my Google Play account, even though my email and password are correct. This issue has made it impossible for me to use the TV properly. I contacted customer service, and they told me that due to an expired agreement, I can no longer sign in and suggested using the TV without internet. This solution is unacceptable, and I urgently need help.

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