Google Play Charged $44 for WPS Office After 3-Day Trial
Although I selected the 3-day trial option for the WPS Office application through Google Play, I was charged for a one-year subscription after confirming the selection. After clicking the 3-day trial option without seeing any warning or clear disclosure that I would be charged for an annual subscription, I was charged approximately $44 from my Google account yesterday evening.
The transaction was made for the Yearly Plan subscription of WPS Office – PDF, Word, Sheet, under the name Kenan C***** associated with my Google Play account, with transaction ID GPA.3373-0952-6085-90705. I then submitted a refund request through Google Play, but I was informed by email that my refund request had been rejected. I do not accept being charged such a high annual subscription fee after selecting what I understood to be a short-term trial option, especially when my refund request was denied despite my objection.
Because I was automatically enrolled in an annual subscription after selecting the 3-day trial option and charged approximately $44, I request a full refund of this payment, which I believe was unfairly charged, and the cancellation of my WPS Office annual subscription.
After clicking the trial option in WPS Office, the annual subscription fee was charged, my refund request was denied, and I have not seen any progress so far. I am still waiting for a refund and the cancellation of the subscription.
