Goa Games froze my withdrawal after approval, what should I do now?

If your Goa Games withdrawal was approved but then frozen;

• Contact Goa Games support immediately via email or in-app support and clearly state that your withdrawal was approved and later frozen
• Provide your user ID, username, withdrawal amount, approval date/time, and attach screenshots showing the approval and current frozen status

Ask them to;

• Explain why the withdrawal was frozen after approval
• Complete the payout immediately or give a clear written reason if additional checks are required

If support delays or ignores you;

• Follow up politely, reference your previous ticket, and request a specific timeline for release of funds
• Reach out through all available channels (email, in-app chat, official social media accounts)

If the issue persists;

• Save all communication, transaction logs, and screenshots
• File a complaint on Xolvie, clearly stating that your withdrawal was approved but later frozen, to push for a fair and transparent resolution