I have been trying to register as a supplier on GetYourGuide for approximately 15 days, but I am unable to complete the membership registration process. Despite sending emails to the support team, I have not received any response.
If this is the situation even before becoming a supplier, I am genuinely concerned about what we might face after completing registration. The email address I used for the supplier registration is i*@transfer212.com**.
I registered my business as a supplier on GetYourGuide over a year ago, yet my profile is still not approved. Despite having no missing documents, my business remains inactive, and I am unable to share my activities with travelers. I have received no supplier support, and there is no way to reach cu...
I sold a tour through GetYourGuide, and even though my invoice was issued at the end of the month, I still haven’t received my payment. The payout approval was never given, and I have been waiting with no updates. I have tried reaching out via email multiple times, but GetYourGuide does not respond...
I booked a ticket on GetYourGuide’s website, not through the app. The payment was successfully deducted from my credit card, but I never received a reservation number—not by email, not by phone. Where is my ticket? I paid for a service but received nothing in return, and to make things worse, I can...
I have been working with Expedia for two years. In the first year, we didn’t experience any payment issues, although we didn’t receive many reservations through the platform. However, this year, we received significantly more bookings, totaling €2,500, but have not received any payments from Expedia...
I purchased an activity on the GetYourGuide website under reservation number gyg2raa7bq5b, and I made the payment using my Yapı Kredi credit card. The activity was clearly marked as cancelable until the day of the event. I have also attached the payment receipt. I canceled the activity because I dec...
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