Unresolved Getir Order & Refund Issue

I recently made a purchase from Getir, but when I attempted to bring up a valid issue, they suddenly cut off our discussion. Even though my order wasn't ready, I tried to cancel it, but was told that I couldn't get a refund. After talking with Live Support for a while, they chose to focus on safeguarding the restaurant instead of helping the customer. I want a quick solution to this rude treatment. Also, if they don't give me my money back quickly, I'll take them to court. Here's what I think. Avoid this app to prevent unnecessary problems.