Even though I selected the “deliver immediately” option and paid accordingly, the products were not delivered even after 3 hours. I contacted customer service, but they only told me to keep waiting without offering a real solution. I canceled the order, but this time I have been waiting for 4 days for the refund of the product I never received. This situation makes me lose trust in the service since I can no longer rely on the promised delivery times. For the last 5 orders I placed through the Getir app, deliveries have been consistently delayed.
I ordered from Getir, but even though it never arrived, the app indicates that it was delivered. It has now been three days, and the problem remains unresolved. Whenever I contact them, I hear “we’ll get back to you,” yet I never receive any actual updates. I reached out to both the app's support te...
I canceled my order on Getir, anticipating that the refund would be processed immediately since I made the cancellation right away. Unfortunately, the payment was not credited back to my account at that time. I contacted their support team multiple times and was assured each time that the issue woul...
I placed an order through Getir, but even though it was never delivered, I received a notification saying it was. I spent an hour with customer service, only to be told that they created a report and I’d have to wait for a response. Despite my time and frustration, no resolution has been provided ye...
I placed an order with Getir in the morning, but they mistakenly delivered my items to a different address. When I called customer service, they told me to wait as the order was supposedly on its way again. I was repeatedly told that the warehouse couldn’t be reached, the courier was en route, and t...
I made a substantial purchase on Getir. When my order failed to arrive the following day, I became aware that something was amiss. I tried to seek assistance, but received no reply. After three days, I made another attempt. If I hadn't taken the initiative to follow up, I would have lost my money. T...
Comments