Domino’s Wrong Pizza Order - Missing Items

I placed an order via the Getir platform from Domino’s on 11 February 2026 at around 12:08. In this order, we requested one Molbazımız pizza, one Margherita pizza, 300 grams of fries, 3 ketchup sauces, 3 mayonnaise sauces, one yogurt sauce, and garlic-flavored crusts for the pizzas. The total amount paid for this order was ₺371. However, the order delivered to us was both incorrect and incomplete. Instead of the pizzas we selected, we received two “Bol Malzeme” pizzas. The pizza crusts were not garlic-flavored as requested, and some of the mayonnaise sauces were missing from the package. We are students, and this situation has caused us financial hardship as we did not receive the products we paid for in full and as specified. We contacted customer support regarding this issue, but we did not receive any satisfactory assistance or resolution. I kindly request that this order be urgently reviewed and that an appropriate refund or compensation be provided for the incorrect and incomplete delivery.