I accidentally purchased a membership through Getcontact because my card was saved, and I unknowingly made a one-click purchase. As soon as I realized the mistake, I immediately canceled the subscription via the Play Store. I also submitted a complaint through the "Contact Us" section on Getcontact's platform, explaining the situation and requesting a refund.
Despite my prompt actions, I have yet to receive a resolution or my money back. This experience has been frustrating, and I expect Getcontact to take immediate action to process my refund. Mistaken purchases like this should be handled more transparently and efficiently to avoid further inconvenience to users. I urge Getcontact to resolve this issue promptly.
Hello, I accidentally subscribed to Getcontact Premium, and the moment I realized the mistake, I immediately canceled it. Despite canceling right away, the payment was still processed, and I never received a refund. I also reached out via my email address (s********@gmail.com) to request help and s...
On Wednesday, July 30, I purchased the Premium subscription for Getcontact through Google Play. After using it briefly, I realized it wasn’t what I expected and immediately requested a refund. Google Play processed and approved the refund, and in the transaction history, it shows that the refund was...
I accidentally subscribed to GetContact and the payment was deducted through mobile billing. Although I canceled the subscription immediately and did not request a refund, the app still shows a “pending payment” status. Because of this, I am unable to download or access anything on the platform. Th...
A month or two ago, I attempted to cancel my GetContact subscription, assuming it was successfully terminated. However, I recently discovered that the cancellation didn’t go through, and I was charged for a service I haven’t used. Initially, curiosity led me to explore the app and opt for the Premi...
Hello, Getcontact charged my card without my permission. This transaction occurred without my consent. I purchased the service three months ago, and while my subscription is still active, an additional charge was made to my card. I did not receive any warning or notification before this charge. This...
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