I accidentally subscribed to GetContact and the payment was deducted through mobile billing. Although I canceled the subscription immediately and did not request a refund, the app still shows a “pending payment” status. Because of this, I am unable to download or access anything on the platform.
This is unacceptable. I need this issue resolved promptly, as I am being blocked from using the service I paid for. If the situation is not rectified soon, I will escalate the matter to Consumer Rights authorities. I expect a clear resolution and access to my subscription or a refund for the payment taken. Please address this issue without further delay.
A month or two ago, I attempted to cancel my GetContact subscription, assuming it was successfully terminated. However, I recently discovered that the cancellation didn’t go through, and I was charged for a service I haven’t used. Initially, curiosity led me to explore the app and opt for the Premi...
Last month, I subscribed to a one-month membership with GetContact, but now I want to cancel it. Despite trying through both the app and the website, I cannot find a way to terminate my subscription. My money is being wasted due to this issue, and it feels incredibly frustrating. This lack of an ac...
Hello, I accidentally subscribed to Getcontact Premium, and the moment I realized the mistake, I immediately canceled it. Despite canceling right away, the payment was still processed, and I never received a refund. I also reached out via my email address (s********@gmail.com) to request help and s...
I downloaded Getcontact, but it kept showing me constant ads. Out of curiosity, I subscribed to see who viewed my profile. However, I quickly realized that the app forces users into a subscription and does not provide a clear way to cancel. There is no cancellation option available, which feels extr...
I accidentally purchased a membership through Getcontact because my card was saved, and I unknowingly made a one-click purchase. As soon as I realized the mistake, I immediately canceled the subscription via the Play Store. I also submitted a complaint through the "Contact Us" section on Getcontact'...
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