I have a 6-month Premium Getcontact subscription, and all my permissions are active. However, for the past 2 days, whenever I try to search a number in the app, I receive the message “we cannot provide results.” No results are displayed for any unregistered contacts.
I already deleted and reinstalled the app, but the issue still continues. I also sent an email to the support team, but I haven’t received any response.
My Premium membership is shown as active until December 11, 2025, and I paid for it using my debit card. I request that this issue be fixed as soon as possible.
About two months ago, I purchased a 6-month Premium subscription on the Getcontact app, paying approximately ₺188. I’m using the latest version of the app on my Android device, and my internet connection works perfectly. However, for the past 10 days, every time I try to use the number lookup featur...
I recently deleted and reinstalled the Getcontact app, but now it won’t let me log in, even though I have an active Premium membership. I don’t understand what’s going on—I’ve paid for the service, yet I’m locked out of my own account. I use Getcontact for important purposes like searching numbers ...
I recently deleted and reinstalled the Getcontact app, but now it won’t let me log in, even though I have an active Premium membership. I don’t understand what’s going on—I’ve paid for the service, yet I’m locked out of my own account. I use Getcontact for important purposes like searching numbers a...
For more than 3 months, my tags on Getcontact have not been updating at all. I am a Premium package user and purchased my subscription on August 20, 2025. Despite this, the feature is not functioning as expected. I have tried every possible solution—uninstalling and reinstalling the app, testing it...
A few months ago, I deleted my Getcontact account. Around 2–3 months ago, I logged back in again, but I noticed that all the tags previously visible on my account were no longer showing. To resolve this issue, I even purchased a Premium membership, yet my tags are still not visible. I reached out t...
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