Hello, I bought an evening dress from an online store called Gesmoda, and the product did not arrive as I expected. I wanted to return it, but they kept insisting that they could only offer an exchange. They refuse to give me a refund. I will be filing a complaint with Consumer Rights to get my money back.
I purchased an evening dress from the online store of a brand called Gesmoda. The product description on their website s...tated that the dress was made of crepe fabric. I checked all the details and placed my order based on that information. However, the item I received was not crepe fabric, and the q
Hello, I bought a dress from Gesmoda Boutique. The dress didn’t look anything like it did online, so I wanted to return ...it. They told me I didn’t have the right to return it and that I could only exchange it. They also claimed that when I made the purchase, they stated in the distance sales agreemen
I placed an order on the Gesmoda website. Their return policy clearly states that items can be returned within 14 days, ...and since I had previously purchased from this brand via Trendyol, I trusted the brand and ordered directly from their official site. However, I was later told that the item I pur
I bought a dress from Gesmoda, and it didn’t fit me—the sizing runs very small. Even if I ordered a larger size, it woul...dn’t solve the problem, so I wanted to return it. However, the return-reason button on their website doesn’t work. I contacted customer service, and instead of offering a refund, t
Hi — I bought a dress from a company called Gesmoda, and I liked the size 44. But after checking their boutique on Trend...yol, I thought size 46 would fit better and, since it was in stock, I bought that one too. Once I tried both, I decided neither looked good on me and wanted to return them. I manag
