Gemmy AI charged me twice, how can I get a refund for the extra payment?

If Gemmy AI charged you twice,

Review your billing history first;

• Check:
– Payment receipts
– Billing history
– Subscription status
– Bank or card statements

• Look for:
– Duplicate charges on the same date
– Multiple active subscriptions
– Repeated transaction IDs
– Pending and completed payments

Gather evidence;

• Save screenshots showing:
– Both charges
– Transaction details
– Account billing page
– Any communications from Gemmy AI

• Keep:
– Payment receipts
– Bank or card statements
– Transaction reference numbers
– Support conversations

Contact Gemmy AI support;

• Request:
– A detailed explanation of both charges
– Confirmation that only one payment was required
– A refund for the duplicate payment
– Correction of any billing error

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.