I have not been able to see the $300 in my Gate.io account for a month now. There is a term "today's pnl" displayed, but I do not understand what it means.
Is there a customer service number or any way to reach out for help? I am unsure why this happened, as the money just disappeared suddenly. I would appreciate any assistance you can provide. If anyone else has faced a similar issue, please help. Thank you.
I had over $100 worth of coins in my Gate.io Global account, but two months ago, I lost access. No matter what I tried, ...I couldn't log in. After weeks of struggling with security verification and identity confirmation, I finally regained access last month, only to find that my balance was completely
I loaned my money on Gate.io for 3 days, but now that the period has ended, I still can’t withdraw my funds! It’s frustr...ating because there is no clear explanation, and I can’t figure out if this is due to a system issue, a withdrawal restriction, or a time zone difference. To make things worse, th
I can’t access my Gate.io account no matter which method I try. When I log in using my phone number, it takes me to a di...fferent account. I also attempted to log in via Gmail, but that doesn’t work either. Previously, I transferred funds to this account from Binance, so I know the account exists. De
I recently transferred money to my Gate.io account, but instead of it being credited properly, the funds somehow ended u...p on a platform or address labeled “Transcan.” I have no idea what this is or how my money got rerouted there, and I’m completely in the dark about how to recover it. I’ve tried r
About three weeks ago, I made a spot trade with Uni5L on the Gate.io platform. After completing the trade, my account ba...lance was $230, and it remained the same for the next three weeks. However, when I checked my account last night, I noticed that my balance had suddenly dropped to $6. During this
