Hello, Once the warranty for my Fenix 6 watch ended on June 24, 2023, I noticed pixel loss on the screen. I'm confused, does this device only have a lifespan of two years? Should we dispose of it after two years? If the seller had told us that the device only lasts for two years, we would have realized that we couldn't rely on it for an extended period and would have made a different choice. Ultimately, I would appreciate your company's help with this issue. Despite the warranty period being over, I would like to request a complimentary battery replacement. Please reach out to me at s************@hotmail.com via email.
Best regards.
The battery on my Garmin Fenix 5X swelled and ended up damaging the mainboard. I sent it to the authorized service center, and they told me the device cannot be repaired. Apparently, there are no available spare parts for it, which is shocking given the price I paid for this watch. It’s incredibly ...
My Samsung Fit 2 watch has been an important part of my daily life for two years. But recently, it ran out of power, and when I tried to charge it, the screen never turned on, and none of the buttons worked. I was confused and annoyed because there is no power button and I couldn't figure out how to...
I would like to express my dissatisfaction with the screen of my Xiaomi Amazfit Stratos 2 (42mm) smartwatch, which I bought from Nethouse via the N11 platform in 2019. There seem to be some problems with the screen, such as issues with brightness, color, and pixel loss. I reached out to Nethouse fo...
Hello, in December 2020, I purchased a Samsung watch for my spouse. Within a month, it started experiencing constant charging issues and had to be sent to the service center. Due to a faulty product, it was exchanged for a new one. However, this replacement watch developed a ghost screen issue after...
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