I recently updated my Free Fire app and, since then, have been unable to open it on my mobile device. What might be wrong?

I am unable to update the Garena Free Fire game on my Redmi A3 phone through the Google Play Store. When I go to the update section, I receive an error message and the update does not complete, which prevents me from accessing the game properly. This issue is still ongoing, and I have been unable t...

I recently purchased VIP diamonds on Garena Free Fire, but they have not been credited to my account. Right after the purchase, I suspected a technical glitch and tried restarting the game. Despite multiple attempts to log back in, I encountered severe access issues. For about five minutes, I strugg...

Free Fire is not updating, and the service seems to be down. The server is either very slow or completely unresponsive. The game is running very slowly, and it feels like Free Fire might have shut down—there haven’t even been any updates. Has it been removed from India? My signal is full, but the ne...

Dear Garena Team, my Free Fire account is experiencing a loading issue. I kindly request your help in resolving this problem. My UID is 2141665002. I have never faced this kind of loading issue before with my account, and I would like to know how to fix it. I humbly request you to look into the issu...

Hello Garena, I have a problem in Free Fire. When I try to open it, the game gets stuck at the resources loading screen and doesn’t open. I don’t know why this is happening, but I kindly ask you to fix this issue as soon as possible. I already tried clearing the cache and reinstalling the game, but ...

My Free Fire account ID is 682902848, and I’ve been unable to log into the game since 9:00 AM today. Every time I try to enter either the EC or BR servers, I’m stuck on a screen that says “10 Sec.”—but nothing ever loads. I’ve done everything I can to fix this: I checked my internet connection, rest...

Dear Garena Free Fire Support Team, I am trying to play Free Fire, but when I start the game, it gets stuck on the loading screen. After some time, I receive an error message that says "Download Failed. Please try again." I have checked my internet connection, and it is working fine. I have also res...

Sir, my Free Fire ID has been removed from my Gmail. When I log in to the email, it opens a new Level 2 ID. I even restarted my phone, but I still can’t access my original account. Sir, if there’s anything you can do to help, please do it. I had spent money on that account. Please, I’m requesting yo...

Hello Free Fire team, I’m writing to report a major issue that’s ruining my gaming experience. Whether I’m in the lobby or in the middle of a match, the game constantly freezes for no reason. This doesn’t happen in any other game—only in Free Fire, which makes it even more frustrating. Here’s what ...

Dear Free Fire Support Team, After updating my Free Fire account, I noticed that within 3-4 hours, the game language changed on its own to something completely unreadable. The text appears as random characters, making it impossible to navigate or play properly. I have tried restarting the game and...

I have been playing Garena Free Fire for 3 years, and my account was linked to Facebook. After taking a break from the game, I tried logging back in, but instead of accessing my original account, it keeps creating a new one. I have spent a significant amount of money on this game, and now I can’t ev...

I have been playing Garena Free Fire for about 5 years, but after recent updates, the game has become riddled with issues. I am unable to log in or join teams, which has completely disrupted my gaming experience. These problems have only increased with each update, and it’s becoming unbearable. I h...

Please help me recover my Garena Free Fire ID. My UID is 2303572836. I kindly request you to respect and restore my Free Fire ID. Please, Garena, I am the rightful owner. I sincerely ask for my ID to be returned.

I’ve been playing Free Fire for over four years, but now I’m suddenly unable to join any ranked matches, whether BR or EC, since the latest update. This access issue is stopping me from playing the game entirely, and I’m frustrated with the lack of support to fix it quickly. I’ve tried multiple time...

While playing Garena Free Fire with 4 friends, my account (ID 172399308) was suddenly kicked from the game on October 7, 2024, at 11:38 PM. Now, I can’t play either solo or with a team. I’ve sent an email to support, but their responses haven’t been helpful. I’m really hoping this issue gets resolve...

I can’t access my Garena Free Fire account (ID: 84453399). I forgot the password, and I’m also unable to remember the email associated with my Google account. I’ve tried everything, but nothing works. I recently changed devices, and now I can’t log in at all. Please help me recover my account, Garen...

I’ve been using my Garena Free Fire account for two years, and it’s linked to my personal Facebook account. However, when I try to log in now, it redirects me to a new account instead of my original one. I’ve invested two years of effort, and I don’t want it all to go to waste due to this issue, whi...

Whenever I open my Free Fire app and try to sign in with Google, it just shows an error saying "Free Fire isn't working." This is extremely frustrating and upsetting for me. I’m really sad and don’t know what to do at this point. I just want to play the game, but this issue is making it impossible. ...

I’ve been playing Garena Free Fire for over 4 years, but since the recent update, I can’t join any BR or EC ranked matches. I’m unable to access any matches at all, which is extremely frustrating. I kindly request that this issue be addressed immediately by the Garena team. It’s disappointing to be ...

Dear Garena Free Fire Customer Support, I have forgotten my email password and am unable to reset it. Despite numerous attempts over the past 1-2 years, I haven’t been able to resolve the issue. I have tried everything possible to regain access to my account, but nothing has worked. Please assist m...

I'm completely stuck and hoping you can help me regain access to my Garena Free Fire account. Here's the situation, forgot my Gmail password for the account. To make matters worse, the phone number I used to register the account is no longer active. Double whammy! This means I can't use the usual re...

I can't remember my Facebook password and I'm unable to log into Free Fire. I'm not sure how to fix this problem and I can't seem to get in touch with the support team. I'm getting frustrated with these AI chatbots. They just keep giving me the same useless responses. I could really use some assista...

My girlfriend and I achieved Booyah in Garena Free Fire with EC ranks of 54 and 53 respectively. However, today neither of us can log into the game. We haven't used any cheats or hacks. Please fix this issue as soon as possible. We are dedicated players who have been playing this game for years, inv...

Can someone assist me, please? I can't access my Free Fire account all of a sudden. I consistently receive a notification stating "Login Failed." It's suggesting that I log out, even though I haven't logged in elsewhere. Could someone kindly assist me in resolving the issue with my account and guidi...