I Can’t Log Into Free Fire EC or BR Servers—Stuck on 10-Second Countdown Loop

My Free Fire account ID is 682902848, and I’ve been unable to log into the game since 9:00 AM today. Every time I try to enter either the EC or BR servers, I’m stuck on a screen that says “10 Sec.”—but nothing ever loads. I’ve done everything I can to fix this: I checked my internet connection, restarted the game, even rebooted my device. None of it worked.

I want to make it clear that I haven’t used any cheats or violated any rules, so I don’t believe this is a ban issue. I also checked for server maintenance updates or announcements from Free Fire on their official website and social media, but found nothing. I’m using the latest version of the game and haven’t received any update prompts.

At this point, I’m unsure whether my account has been restricted or if there’s a technical issue on your end—possibly an unannounced server maintenance. If that’s the case, a simple heads-up would’ve helped avoid a lot of confusion.

Please let me know the reason I can’t access the servers. If my account has been limited for any reason, I’d like to understand why and how to resolve it. And if this is a bug or technical glitch, I need proper instructions to fix it.