Free Fire Ranked Match Access Blocked After Update

I’ve been playing Free Fire for over four years, but now I’m suddenly unable to join any ranked matches, whether BR or EC, since the latest update. This access issue is stopping me from playing the game entirely, and I’m frustrated with the lack of support to fix it quickly. I’ve tried multiple times, but nothing allows me to join a match. My account ID is 1085027554. I’m urgently requesting the Garena Free Fire team to resolve this issue so I can access ranked matches again and continue enjoying the game.