I Lost My Free Fire Account to a Hacker and Got Banned

Dear Garena Free Fire support team, my Free Fire account (UID 2352378007, in-game name Ahmadno3439j) was stolen about a month ago. After recovering it through Facebook, I discovered that it had been banned due to actions taken by the unauthorized user. I have been playing legitimately, have never used cheats, and have regularly made purchases on the account. I believe the ban was the result of the hacker’s actions, not mine. I can provide records if necessary to support my case. Please review the situation and lift the ban. This account is very important to me, and losing it because of someone else’s wrongdoing is deeply upsetting. Thank you.




