I Face Unfair Ban on Garena Free Fire Account After Hack and Unauthorized Use

Dear Garena Free Fire Support Team,

My Free Fire account (UID: 1617055188, in-game name: ***) was stolen about a month ago. After recovering it via Facebook, I discovered that it had been banned due to actions taken by the unauthorized user.

I have been playing since 2019, have never used cheats, and have regularly invested in my account with legitimate purchases. I strongly believe the ban was the result of activities carried out by the hacker, not by me. I can provide supporting records if required.

Please review my case carefully and lift the ban. This account means a great deal to me, and I should not lose access because of theft. Thank you.