I Cannot Access My Free Fire Account After Long Term Ban

Dear Garena Support Team,

I am writing to request a review of my Free Fire account, which was banned approximately seven months ago. Since then, I have been completely unable to log in, and I do not receive any specific error code or detailed explanation—only a message indicating that I cannot access the account.

My account details are as follows: my in-game name is TN legend, and my Free Fire UID is 1676614930. I play Free Fire on an Android device. I have been an active player for a long time and have invested significant time and money into this account, always making an effort to follow the game’s rules and fair play policies.

I do not knowingly use any hacks, mods, or unauthorized third-party applications. For this reason, I believe this ban may have been the result of a misunderstanding or an automated system error.

I respectfully request a thorough review of my account and reconsideration of the ban. If needed, I am willing to provide proof of my in-game purchases, including payment receipts, to support my case.

This account is very important to me, and I would sincerely appreciate your assistance in helping me recover it. Thank you for your time and support. I look forward to your response regarding the outcome of your review.

Sincerely,
TN legend