I Cannot Reach Garanti Bank Customer Service....

İbrahim
İbrahim
Garanti BBVA
June 12, 2024 9:50 AM30

I requested a Bonus Flexible card from Garanti Bank. Due to the error in the address given to me by PTT, the card was printed and could not be delivered. I cannot reach the bank in any way because they ask for card information, but I cannot reach the bank because I do not have a card. When I want to use the mobile banking service, I am not given a password there and I receive an ID scanning error. What kind of service approach is this? Why do you make accessing the bank so difficult? Help maintain a 2-day window from the address, whether it is an emergency or not.

Comments

Similar Complaints

Garanti Bank's Paracard Mistake: Card Delivered to Stranger

Yasin
October 27, 2023 2:24 PM55

I requested that Garanti Bank renew my Paracard, but despite the fact that they had my correct address on file, they sen...

1

Internet Banking and Password Retrieval Problem

Uğur
September 25, 2025 6:35 PM49

I have tried multiple times through both SMS and customer service to obtain the PIN for my Garanti Bank debit card and t...

1

My Card Was Misused Then Sent to the Wrong Address by Garanti BBVA

Gökhan
May 14, 2025 11:02 PM26

Although my Garanti BBVA credit card was set to block all mail order transactions, a charge was made without my approval...

I Could Not Join Garanti BBVA Mobile Campaign Due to SMS Issue

Melih
July 31, 2025 7:22 PM24

Dear Sir/Madam, I have been trying repeatedly for the past 3–4 days to become a customer through Garanti Bank’s mobile a...