I'm frustrated with the lack of customer service accessibility and the predominance of AI-powered chatbots in customer support. It's disheartening that genuine human assistance seems unavailable when needed. Despite numerous attempts, reaching a real person feels nearly impossible. The reliance on automated responses leaves customers feeling unheard and unresolved. This experience diminishes trust and satisfaction with the brand's support services. In today's digital age, authentic human interaction remains crucial for effective issue resolution and customer satisfaction. It's essential for companies to strike a balance between automation and human touch in customer service to meet the diverse needs of their clientele.
I am exceedingly dissatisfied with İş Bank's customer service. When I need help, it appears impossible to reach an actual representative. I constantly being redirected back to the main menu, or just when I believe I've connected, I'm rerouted to an automated system with a robotic voice. This is not ...
I booked a reservation through Hotels.com, expecting a professional experience from a globally known platform. Unfortunately, what I encountered was nothing but frustration and disappointment. The site appears to be managed entirely by AI systems, and there is absolutely no way to reach a real human...
I am absolutely enraged with Hotels.com! I canceled my hotel reservation within just one hour of booking it, and yet, I have received no refund! This is utterly unacceptable. It's impossible to reach a live person in customer service; all I get is a virtual assistant that robotically tells me no ref...
I don’t understand what kind of company Aithor AI is, but it’s impossible to reach a real person. The only contact option is an email, and when I use it, I only get automated AI responses—no actual customer support. Without my permission, they automatically renewed my subscription and charged me, a...
I just booked a flight through the Mytrip website, only to have the airline cancel it later. While the airline informed me that they would refund my ticket, they said the compensation will be handled by Mytrip. However, my attempts to interact with Mytrip via online chat were unsuccessful. I am con...
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