Freebitco Did Not Process My Withdrawal of Tokens in Days

I requested a withdrawal of 16,400 FUN tokens from Freebitco more than 3 days ago, but there is no record of it in the transaction history. I confirmed it through the link, entered the correct address, double-checked everything, but the result is zero. Freebitco support is not replying to my emails. The amount is not small for me, and I don’t know what to do next. Who can help?

